Costa Cruises Serena: Must-see Q&A, Top 10 Frequently Asked Questions

The rich man was so nervous when he took a cruise abroad for the first time. He racked his brains to list all the questions that he could think of. Let’s take a look at the FAQs shared by Costa Cruises!

Costa cruise prices

The wealthy family arranged for a six-day and five-night self-guided trip to Busan and Nagasaki through a travel agency, with a sea-view room. At that time, three people traveling together were free of charge. The price is NT$36,900 per adult. It’s free for the rich man (but tipping is required). It can go to Busan, South Korea and Nagasaki, Japan, in one trip. The rich man thinks that the price is not expensive. However, due to Typhoon Kanu, the itinerary was reduced from six days to four days, and the cost was reduced by 60%, and a US$100 on-board shopping credit was provided for each person who was unable to disembark. In the end, it was less than NT$15,000, but we didn’t get off the ship during the entire sea voyage (laughs). Please refer to the detailed itineraryCosta cruise itinerary changesThis article.

Costa cruise room types

Costa Cruises has many types of rooms, from high to low: suites, panoramic balcony rooms, ocean view rooms, and interior cabins. Only suites and panoramic balcony rooms have balconies that you can go out on. The sea view room is cheaper and has a window looking at the sea, but there is no balcony so you can't go out. The inner cabins are the cheapest but don’t even have windows. The occupancy of each room is 1 to 4 people. Some room types are equipped with bunk beds. Children may like it very much. You can ask the travel agency when booking a room.

Must-bring items on Costa Cruises Serena

passport,ship card,Seasickness medicineYou must bring it. For more must-bring items, please refer to another article shared by the rich man – Sharing what you must bring on a Costa cruise.

Passport validity period

Traveling abroad on a Costa cruise is the same as traveling abroad by plane. Your passport must be valid for at least "6 months" before you can board the ship, otherwise you will be denied boarding. Please pay attention.

Can I bring water on Costa Cruises?

Basically, you don’t need to bring your own water. There are 2 water dispensers on the cruise ship near the Poromart buffet on the 9th floor that can fill water. Bottled mineral water will also be provided in the room (but it was not replenished after the room was cleaned), and The hot water kettle can boil water by yourself, and the restaurant also provides free water when dining, so there is no need to worry about running out of water.

Can I get a refund for changing/cancelling my trip due to a typhoon?

Since this Costa Cruise's 6-day itinerary was shortened to 4 days due to the impact of Typhoon Kanu, due to the itinerary change, the travel agency notified the day before departure. If you are willing to accept this plan, Costa Cruises will refund 60%. The official statement from Costa Cruises is that refunds will be made within three weeks, but it seems that each travel agency has different operating hours. Currently, the rich man has been waiting for 2 months and the travel agency still has not refunded the refund (laughs).

Correction: It turns out that it was directly refunded to the credit card and turned into a prepayment, and a sum of money was stuck there (sigh)

This Costa cruise tour can be said to be full of twists and turns, from the original one day ashore in Nagasaki, Japan and one day ashore in Busan, South Korea → to one day ashore on Ishigaki Island → and finally to a full sea voyage. It really fell from heaven to hell. Details Can refer toCosta Cruises Typhoon ChangesShare this article.

Friends who have booked high-speed rail or trains may have to accept it if their itinerary is shortened or canceled due to a typhoon. Remember to double-check with the travel agency before departure. Are there any other tips? I saw severalTravel inconvenience insuranceNone of them cover cruises, please leave a message for discussion.

Is it cold on Costa Cruises Serena?

The millionaire participated in the Costa Cruise Nagasaki and Busan tour in August, but the itinerary was changed to a full sea voyage due to the impact of Typhoon Kanu, so the four days were spent on the cruise ship without going ashore. The millionaire felt that the interior of the cruise ship was considered comfortable. It's a bit cold, so those who are afraid of the cold are advised to bring a thin jacket, but it's very hot outdoors in August. I'm sweating profusely after standing on the deck under the sun for 15 minutes.

Is toothpaste/toothbrush provided?

Costa CruisesNoToothpaste, toothbrush, facial cleanser and razor are provided. You can also buy it on the cruise ship if you really forget to bring it. A two-in-one shampoo and shower gel is provided for bathing.

Baggage restrictions/contraband?

The official Costa Cruises manual states that the recommended checked baggage limit is 23 kilograms, but in fact, when checking baggage at Keelung Port, it isno weight limitThe staff completed the consignment after checking the name on the tag. The rich man felt very strange. There was no inspection. How could they know what was inside without going through an X-ray machine? The size of carry-on luggage cannot exceed 55x35x25 cm. The rules are simple.

Basically, taking a cruise abroad is just like taking a plane. Large-volume liquids are basically not allowed. The official Costa Cruises handbook states that "Liquids and fresh food of any kind are prohibited. However, there are no restrictions on personal care products, pharmaceuticals, and children's food." The rich man brought 25ml of 75% alcohol with him this time and some 125ml long-lasting lotion in his checked luggage, so he could board the ship smoothly without any problem.

Is there internet on Costa Cruises?

There is no free internet on Costa Cruises. But friends who really need the Internet can still purchase it at their own expense. However, I heard that the Internet speed is not very fast and can only send Line, WhatsApp, and WeChat messages. Friends who want to watch the video should wait until they get off the cruise ship, so contact us on the cruise ship. There has to be a tacit understanding (laughs).

Update 2025: Recently, netizens reported that the cruise ship now provides free Internet access so that passengers can send messages to each other. It is great that you will no longer be unable to find someone.

Voltage on the cruise/Do I need to bring an adapter?

This time, the rich man stayed in a panoramic balcony room. There are three sockets in the room, including one with a voltage of US 110V, one with a voltage of European 220V and one USB socket. Taiwan's mobile phone charger can be used directly without the need to bring a conversion plug. High-voltage electrical appliances such as hair dryers, irons, etc. are prohibited. There are hair dryers in the drawers of the rooms, and the wind power is quite strong, so you don’t have to worry about not being able to dry your hair.

kkday Costa Cruises discount sharing

Do Costa Cruises staff speak Chinese?

The staff of Costa Cruises come from all over the world, including Italy, the Philippines, India, Africa, China, Hong Kong, South Korea, Japan, etc. Of course, there are also a few from Taiwan. The rich man feels that the majority of the staff are from the Philippines, India, and Africa. . But after all, most of the passengers are from Taiwan, basicallyChineseYou can travel smoothly without any problems. The activities, menus, and announcements on the ship are all translated into Chinese, so you don’t need to worry about the language barrier. But it is better to speak some English. After all, there are not always Chinese-speaking staff around. If you really need help, the staff will use the radio to contact you.

Costa Cruises Clothing Policy

Basically, the rich man just wore shorts + T-shirt + sneakers + a small side bag and walked around on the ship for 4 days. I felt that there were no clothing restrictions on the cruise. After all, it was a vacation. The rich man thought that everyone should wear comfortable and neat clothes. . The restaurant's dining attire is quite casual. Although the rich man prepared a shirt and trousers this time, it was not used because the captain's night was canceled like the Ishigaki Island disembarkation. Some parties have dress codes, such as the golden party, etc., but there is no compulsion. It is best not to wear pajamas or slippers as they do not look good.

There are three swimming pools on the Costa Cruises Serena, so of course you need to bring a swimming suit, but be sure to bring swimming goggles, because the water in the seawater swimming pool on the cruise ship is very salty and will be very uncomfortable if it touches your eyes. .

Do I need to bind a credit card?

Friends who don’t like using credit cards don’t have to worry, you can still use cash (US dollars only) to bind the cruise card, but it is more troublesome. When there are a lot of tourists, you will have to queue for a long time, and you will have to go to the counter to apply for a refund before leaving Costa Cruises. In addition, the time when the card transfer and recharge are open is limited to specific periods, so the rich man thinks that credit cards are more convenient and save a lot of time.

What's on the drinks package/restaurant menu?

Friends who like to drink freely are in luck. Costa Cruises offers all-you-can-drink/all-you-can-drink and cup-counting plans. The rich man thinks that the 20-cup cup plan is good. Everyone can share it together and drink slowly without pressure. Friends who only want to drink 1 or 2 drinks are fine. Beverages and drinks can be ordered a la carte, but the price is much higher. Please refer to the detailed price calculation and menu of the drink package.Sharing of Costa Cruises’ Beverage Menu.

How to dine in the room?

For each meal, each person pays 5 US dollars to enjoy free restaurant (Polomart Buffet, Ceres Restaurant, Vista Restaurant) meals in the room. Of course, you can order unlimited meals just like on site. ! There will also be more meal options to choose from, such as freshly made eggs Benedict for breakfast, freshly baked pizza for dinner, etc. However, because the rich man is very picky about food and is afraid that the food delivered by the staff will not be to his liking, in order to avoid waste, Friends who haven't used this service and don't want to be crowded in the restaurant can give it a try.

Where to buy cruise-exclusive souvenirs?

The souvenir shop is on the fourth floor of the cruise ship. Go up the spiral staircase near the visitor center on the third floor. It sells some Costa cruise-related toys, bags, mugs, reusable bags and other souvenirs. The rich man finally bought an inflatable Costa cruise ship as a souvenir for the young rich man. After inflating, it was 50 centimeters long, so it was very big! correct! Participating in activities, competitions or courses on the cruise will also have the opportunity to receive official Costa Cruises souvenirs for free. For details, please refer toSharing of Costa Cruises Competition Courses.

Is the boat accessible to people with reduced mobility/wheelchairs?

Costa Cruises hasAccessible cabin, due to the limited quantity, it is recommended that friends in need book with a travel agency in advance. The rich man also saw some elderly people in wheelchairs on the cruise ship. With the elevator, wheelchairs should be able to travel smoothly in and out of the port and on the cruise ship. There are many barrier-free facilities (slopes) on the cruise ship, and you can even ride on it. The elevator goes up to the top deck of the cruise ship, but the wind and waves on the top deck are relatively strong, so you still have to be careful not to fly out. Friends who are traveling with elderly people have a hard time.

Duty free shop/sale?

There are about 10 duty-free shops on the Costa Cruises, but the prices are not particularly cheap. The rich man's wife used the compensation to buy a pair of Sisley sunglasses (99 USD) and a pair of Nike sunglasses for her child (47 USD), which did not seem very cheap. The rich man felt that there was no need to have high expectations for the shops on the cruise ship, as they were far inferior to ordinary outlets.

The Costa sale actually has a small number of products, some unknown brands are on sale for your reference.

The above is the sharing organized by the rich man. I wish you all a pleasant journey!

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